Love Your SaaS
Patrick's Groups
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Facility Maint.
1 member
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Network Integrators & IT
4 members
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K-12 Admins & Techs
4 members
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bigWebApps HelpDesk
5 members
Patrick's Page
Latest Activity
Interact with K-12 Administrators, Help Desk professionals, IT Directors, Facility Maintenance personnel, etc
Interact with IT professionals providing help desk and customer support
Looking for new and better ways to improve customer service.
Check out our UserVoice site for new feature suggestions http://bigwebapps.uservoice.com/pages/general
Hey David,
This is one of the main reasons we moved from 'deleting' a user to just marking them as 'inactive'. Now we can just deactivate them, remove them from your active user license count, but still retain their information on the ticket for re…
When a technician/standard user is removed from BigWebDesk, does that affect any tickets that were assigned to them? i.e. does it remove them from the End User or Tech Name field? I have several standard users who are no longer with the district and…
Interact with IT professionals providing help desk and customer support
Interact with K-12 Administrators, Help Desk professionals, IT Directors, Facility Maintenance personnel, etc
Looking for new and better ways to improve customer service.
Check out our UserVoice site for new feature suggestions http://bigwebapps.uservoice.com/pages/general
We have just finished final testing and approval of the feature AD Replicator. You can read more about the setup on our HelpDesk manual found http://bwdmanual.wik.is/Active_Directory_Replicator/Overview.
Please let us know your feedback on this and…
Just added the new video for Advanced Searching for Technicians and Administrators
We have just finished final testing and approval of the feature AD Repicator. You can read more about the setup on our HelpDesk manual found http://bwdmanual.wik.is/Active_Directory_Replicator/Overview.
Please let us know your feedback on this and…
We are currently building the de-duplication functionality for the Asset Manager to remove assets with duplicate unique identifiers.
Here are the rules and drawings that we are working on/from.
Interact with K-12 Administrators, Help Desk professionals, IT Directors, Facility Maintenance personnel, etc
Interact with IT professionals providing help desk and customer support
I will vote Gray...however I liked Sunset the best :)
Profile Information
- Company/Organization:
- bigWebApps
- Do you blog? What's the address?
- http://blog.bigwebapps.com
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